Verizon CEO Says AI Will Replace Large Portion of Customer Service, Citing 1,280-Basis-Point Satisfaction Gain

In a San Francisco briefing for Bloomberg Tech, Verizon Communications CEO Dan Schulman revealed that artificial intelli...

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Russia Tightens SORM Surveillance Rules, Expanding Data Collection Across Telecom and Internet Sectors

In late May, the Ministry of Digital Development issued a sweeping update to the System for Operative Investigative Acti...

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